Data inquiries — The Moon Is Calling

Version dated 8 November 2026.

1. Contact the operator

For information about your installation's statistics, correction, withdrawal of consent or deletion, email info@deralign.com. The operator is DERALIGN LLC, Russian taxpayer number 5904419034, 80 Pushkina Street, Perm, Perm Krai, Russia.

For withdrawal and deletion, use the subject “Withdraw analytics consent and delete statistics”. Include your installation UID, if available, and describe the request. The game shows the UID in Settings once the server has assigned it. This is a random installation number, not an account, your name or a hardware identifier. The app does not add it to the URL of this or another document page.

Do not send the installation access key, passwords, identity documents or unrelated personal information. Knowing a UID does not give anyone access to another installation's statistics. The operator may need to clarify the request without asking for excessive information. Without an available UID or the key retained locally by the app, the operator may be unable to identify the record. If no UID is shown, explain that in your email; do not invent a number.

2. What the request covers

The service stores a random UID and the hash of the installation key, cumulative gameplay counters, app version, coarse platform, consent version and receipt time, report sequence, contact dates and up to 30 days of active dates. These are linked installation-level data, not irreversibly anonymous records. The full composition, purposes and retention periods are in the Privacy Policy and Consent.

Game saves, upgrades and earned credits are local device files; they are not uploaded as a cloud save. Deleting server statistics does not delete these local files. Uninstalling the app alone does not notify the operator to delete server records.

3. Withdrawal and deletion

There is no analytics toggle or delete-statistics button in the game. The operator handles withdrawal and deletion by email within 30 days of receiving the request, unless applicable law requires otherwise. Once completed, the linked installation, gameplay counters and active dates are removed from the live database; aggregate statistics no longer include them.

The server rejects further reports from the old key. On its next connection, the game stops collecting and sending statistics and clears the old analytics identity. It does not silently register a new key or resume reporting because of a previously saved acceptance. If the device is offline, deletion on the server does not wait for it to reconnect. Before the device receives that response, closing the game stops further local accumulation. Withdrawal does not remove local progress or upgrades.

To prevent delayed requests from recreating the record, only a one-way hash of the revoked key is retained for up to 30 days, without the UID or gameplay counters. It is excluded from statistics. Backups, if used, expire within 30 days, and deleted records must not be restored to the live service.

4. Other requests and correspondence

You may also request information, correction or restriction of processing and contact a competent supervisory authority. Email correspondence necessarily provides the operator with your sender address and the information you include. Correspondence is retained until resolution and for no more than 12 months after closure, unless longer retention is legally required. Only share what is needed to resolve the request.